How can I return a product?

Modified on Tue, 9 Jul, 2024 at 11:39 AM

Some products may be returned under certain conditions, these conditions are defined in our Terms and Conditions. Before returning a product, make sure to contact our Customer Service department. Our customer service team will help you to fulfill all steps needed to return the product. 


In the future, you will be able to process product returns directly within the Thuasne Partner Platform. Make sure to subscribe to our email newsletter and our social media channels to be informed about new features of the Thuasne Partner Platform.

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